get help with Relic

Email hello@therelic.app for any question about the app, your account, or the AI assistant connections. We reply within two business days.

account and sign-in

Relic accounts sign in with Apple or Google. If sign-in fails, confirm you are using the same Apple or Google account you started with, then try again after a fresh app launch. If the problem continues, email us with the email address tied to your account.

syncing and Kindle import

Highlights, notes, and reading progress sync automatically while you're signed in with a connection. Kindle highlights are imported from an export you provide; if an import looks incomplete or stalls, email us with the book title and roughly when you started the import.

subscriptions and billing

Subscriptions are purchased and managed through the Apple App Store. To cancel, change plan, or request a refund, use Settings > Apple ID > Subscriptions on your device, or Apple's own support channels. If a purchase you made isn't unlocking access in Relic, email us and we'll help you restore it.

AI assistant connections

If Relic is connected to ChatGPT, Claude, or another supported assistant and a request isn't working as expected, see how the integration works. You can disconnect it at any time from that service's connected-apps settings, or by emailing us to revoke access on our side.

deleting your account

Delete your account any time from Settings inside the app. This removes your Relic-owned account records and reading data. See the Privacy Policy for details.